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Past Appointment Requests

The following are the features related to the past appointment requests and modifications of the Scheduler:

  1. Direct request of past appointments up to a window of T - 2 days where T is user's system date is allowed.

    a) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, User would be able to request an appointment for 1st or 2nd or 3rd Sep 2024 or any future date.

    b) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, User won't be able to request an appointment for 31st Aug or any other past date.

  2. Any uncompleted appointments (Appointment Status other than Completed) can be edited and moved to a date which is up to T - 2 days where T is user's system date.

    a) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, If a 20-Aug-2024 dated appointment is in Scheduled status, user would be able to edit and change the appointment status and the date can be 1st or 2nd or 3rd Sep 2024 or any future date.

    b) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, If a 31-Aug-2024 dated appointment is in No Show status, user would be able to edit and change the appointment status and the date can be 1st or 2nd or 3rd Sep 2024 or any future date.

  3. Completed appointments (Appointment Status is Completed) can be edited only up to a window of T - 2 days where T is user's system date.

    a) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, If a 31-Aug-2024 dated appointment is in Completed status, user would be able to edit and change the appointment status and the date can be 1st or 2nd or 3rd Sep 2024 or any future date.

    b) Ex: Today's Date T is 3rd Sep 2024. In the Scheduler, If a 30-Aug-2024 dated appointment is in Completed status, user won't be able to edit and change the appointment.