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Product Update: Study Downloads & CD/Disc Burner

ยท 2 min read

Overviewโ€‹

This release introduces significant updates to Study Downloads and CD/Disc Burner in OmegaAI, focused on improving speed, reliability, and resilience during large study exports.

What's Newโ€‹

1. Faster Study Downloadsโ€‹

What changed:โ€‹

Large study exports are now dramatically faster due to connection reuse optimization. A 1.3 GB study that previously took ~30 minutes now completes in ~6 minutes.

Benefit:โ€‹

Clinicians and staff spend less time waiting for large imaging studies to download, improving turnaround time for patient care.

2. Automatic Download Resumeโ€‹

What changed:โ€‹

Study downloads now use the browser's native download system with range request support. If a network connection drops mid-download, the browser automatically resumes from exactly where it left off.

Benefit:โ€‹

Users no longer need to restart large downloads from scratch after a connection interruption โ€” especially critical for large MRI and CT studies.

3. CD/Disc Burner โ€” Resumable Burns & Token Refreshโ€‹

What changed:โ€‹

CD/Disc burn sessions now automatically resume if the connection is interrupted mid-burn. Additionally, authentication tokens are refreshed automatically in the background during long burn sessions, preventing silent failures.

Benefit:โ€‹

Long burn sessions complete reliably without requiring users to restart or re-authenticate, even on slow or unstable connections.

Important Notesโ€‹

  • These improvements apply to all study sizes, but are most impactful for large studies (500+ images / 1 GB+).
  • Download progress is now shown accurately in real time within the Downloads drawer.
  • The CD Burner improvements are included in this same release.

Where to Find Itโ€‹

Study Downloads: Worklist โ†’ Study โ†’ Download CD/Disc Burner: Worklist โ†’ Study โ†’ Burn to CD

Updated Help Articlesโ€‹

OmegaAI Export Features โ€“ https://help.omegaai.com/docs/Worklist/worklist_omegaai_export

Product Update: Biometric Authentication

ยท 2 min read

Overviewโ€‹

This release introduces Biometric Authentication in the mobile application, adding a layer of security for user access. Along with a new 15-minute session timeout, users are now required to re-authenticate using their deviceโ€™s configured security method (such as fingerprint, PIN, or face recognition) after periods of inactivity. This enhancement improves data protection while maintaining a seamless and quick re-entry experience.

Whatโ€™s Newโ€‹

1. Biometric Authentication for App Accessโ€‹

What changed:โ€‹

Users can now enable biometric or device-based authentication (fingerprint, PIN, pattern, or face recognition) to unlock the application after login.

Benefit:โ€‹

Provides a faster and more secure way to access the app without repeatedly entering login credentials.

2. Optional Enable/Disable from Profileโ€‹

What changed:โ€‹

Users can choose to enable or disable biometric authentication from the Profile section at any time.

Benefit:โ€‹

Gives users flexibility and control over their preferred authentication method.

3. 15-Minute Idle Session Timeoutโ€‹

What changed:โ€‹

The application now automatically locks after 15 minutes of inactivity and prompts the user for authentication.

Benefit:โ€‹

Enhances security by preventing unauthorized access when the app is left unattended.

4. Device-Based Authentication Handlingโ€‹

What changed:โ€‹

The authentication method displayed depends on the deviceโ€™s configured security settings (e.g., fingerprint, PIN, pattern, or face recognition).

Benefit:โ€‹

Ensures compatibility with a wide range of devices without requiring additional configuration.

5. Fallback to Login on Failed Attemptsโ€‹

What changed:โ€‹

After three unsuccessful authentication attempts, users are redirected to the login screen and must complete a full login (Email, Password, OTP).

Benefit:โ€‹

Maintains security by preventing repeated unauthorized access attempts.

Important Notesโ€‹

  • This feature is available only on the mobile application (Android/IOS) and is not supported on the web
  • Biometric authentication is introduced after the first successful login
  • The session timeout is triggered after 15 minutes of inactivity, including when the app is in the background
  • Any user interaction resets the idle timer
  • If the application is closed, normal login behaviour applies
  • Authentication method depends entirely on the deviceโ€™s configured security settings

Where to Find Itโ€‹

Navigation path: Profile โ†’ Biometric and Screen Lock

Updated Help Articlesโ€‹

Biometric Authentication | Blume User Guide

PHI Access Consent Acknowledgement

ยท 3 min read

Overviewโ€‹

This release introduces the PHI Access Consent Acknowledgement experience in OmegaAI, designed to strengthen privacy, compliance, and auditability across the platform. All non-federated users โ€” including local users and social Identity Provider (IDP) users โ€” are now required to explicitly acknowledge a mandatory compliance disclaimer before accessing any Protected Health Information (PHI) within OmegaAI.

Whatโ€™s Newโ€‹

1. Mandatory PHI Access Disclaimer on Loginโ€‹

What changed:โ€‹

Upon login, all non-federated users (local and social IDP users) will now be presented with a full-screen Protected Health Information (PHI) Access and Use Disclaimer. The disclaimer must be acknowledged before any PHI, or application functionality becomes accessible.

Benefit:โ€‹

Ensures that every user explicitly confirms their authorization and legal basis to access PHI, supporting HIPAA and HITECH compliance obligations while reducing the risk of unauthorized PHI exposure.

What changed:โ€‹

When a user selects Agree, their consent is securely captured via an API call and stored in the backend (EXT.JSON structure). Each consent event is logged with the user action (Agree/Disagree), timestamp, geographic location, and time zone.

Benefit:โ€‹

Provides a complete, tamper-evident audit trail for both acceptance and rejection events, supporting regulatory audits and internal compliance investigations.

3. Access Control Enforcementโ€‹

What changed:โ€‹

PHI access and all application functionalities are fully blocked until the user provides a recorded response to the disclaimer. The disclaimer cannot be dismissed, bypassed, or closed without consequence. If the window is closed without a response, the disclaimer will reappear on the next login.

Benefit:โ€‹

Guarantees that no user can access PHI without explicit prior consent, eliminating any possibility of accidental or unauthorized access at the point of authentication.

4. Disagree Flow โ€“ Immediate Logout and PHI Blockโ€‹

What changed:โ€‹

If a user selects Disagree, they are immediately logged out and redirected to the login screen. No consent data is written, and PHI access remains blocked.

Benefit:โ€‹

Preserves the integrity of the consent process and ensures that users who do not agree to the disclaimer are prevented from interacting with any PHI-sensitive workflows.

5. Multi-Language Supportโ€‹

What changed:โ€‹

The PHI Access and Use Disclaimer is available across all supported OmegaAI language translations.

Benefit:โ€‹

Ensures that all users, regardless of their preferred language, can clearly understand the compliance requirements before accessing PHI.

Important Notesโ€‹

  • Applies to all non-federated users only (local users and social IDP users). Federated users authenticated via external enterprise identity providers are not affected.
  • PHI access and all application functionalities are fully blocked until consent is recorded โ€” there is no workaround.
  • The disclaimer cannot be bypassed, dismissed, or skipped. Closing the window without responding will cause it to reappear on the next login.
  • Once a user accepts the disclaimer, it will not appear again for that user.
  • A full audit trail is captured for both acceptance and rejection events, including timestamp, user location, and time zone.
  • The disclaimer is compliant with HIPAA, HITECH, and applicable state or regional privacy laws and is available in all supported OmegaAI language translations.

Where to Find Itโ€‹

The PHI Access and Use Disclaimer is automatically presented during the login flow. No manual navigation is required.

Login Page โ†’ PHI Access and Use Disclaimer (auto-triggered post-authentication)

Updated Help Articlesโ€‹

Login Process and MFA โ€“ Login Process and MFA | OmegaAI User Guide

Product Update: Quick Guides Feature

ยท 4 min read

Overviewโ€‹

This release introduces the new Quick Guides feature in Blume, the patient-facing portal for OmegaAI. Users can now access contextual help articles directly within the platform โ€” covering key workflows from scheduling appointments to sharing reports โ€” without leaving their current session. Quick Guides are available across both the Blume mobile app and the web portal, ensuring consistent in-context support regardless of how users access Blume.

What's Newโ€‹

A new Quick Guides navigation section is now accessible within the Blume. The following help topics are available in-app for patients:

Getting Started with Blume App (Mobile & Web)โ€‹

What changed:โ€‹

A setup and navigation guide is now available for first-time users across both the mobile app and web portal.

Benefit:โ€‹

Provides a smoother onboarding experience, helping users quickly understand navigation and get started regardless of the platform they use.

Your Appointments: Scheduled / Completedโ€‹

What changed:โ€‹

A dedicated guide is now available in-app to help users view and manage upcoming and past appointments.

Benefit:โ€‹

Patients can quickly understand how to navigate their appointment history without contacting support.

Viewing and Downloading Imagesโ€‹

What changed:โ€‹

Users can access a step-by-step guide for previewing and downloading medical images directly from their studies.

Benefit:โ€‹

Reduces confusion around image access, especially for first-time users.

Viewing and Downloading Reportsโ€‹

What changed:โ€‹

An in-app guide walks users through accessing, previewing, and downloading their radiology and other reports.

Benefit:โ€‹

Empowers patients to independently retrieve their health documents at any time.

Share Images / Reports via Emailโ€‹

What changed:โ€‹

A consolidated guide covers how to share images or reports with others via email, including how to open a study that has been shared with you โ€” available for both mobile and web.

Benefit:โ€‹

Streamlines the sharing workflow and helps recipients understand how to access shared studies.

Download Complete Resultsโ€‹

What changed:โ€‹

Users now have guidance on how to download all study results in a single package.

Benefit:โ€‹

Simplifies bulk downloading for patients managing multiple studies.

Profileโ€‹

What changed:โ€‹

An in-app guide covers how to view and manage account settings within the Profile section.

Benefit:โ€‹

Helps users independently manage their personal information and preferences.

Important Notes

  • Quick Guides are read-only help content and do not affect patient data or study records.

  • The Share Images/Reports guide includes a sub-section: How to Open a Study Shared with You, covering both mobile and web workflows.

  • All guides are accessible without requiring additional permissions or account tiers.

  • Guide content may be updated periodically to reflect product changes; users will always see the latest version when accessed in-app.

  • Quick Guides are flexible by design โ€” content can be updated or revised at any time without requiring a product release or deployment. This means guide material can be kept current or overhauled independently, even if the underlying feature undergoes a revamp.

Where to Find It

The Quick Guides are accessible directly from the left-hand sidebar of the Blume web portal. A โ€œNeed any help?โ€ widget is displayed at the bottom-left of every page, with a prompt to โ€œView our latest curated articles.โ€ Clicking this widget opens the Quick Guides panel where users can browse and select any available guide.

Web Portal:

Left Sidebar โ†’ โ€œNeed any help? View our latest curated articlesโ€ widget โ†’ Select a guide

Mobile App:

Menu โ†’ Blume User Guide โ†’ Select a guide

Updated Help Articles

Product Update: Client-Facing UI โ€“ Apps Removal

ยท 2 min read

Overviewโ€‹

This release introduces a streamlined navigation experience by removing the My Apps application switcher. Previously, users accessed Root analytics and Blume forms through a separate app-selection interface. These are now directly integrated into the main navigation, reducing clicks and improving workflow efficiency.

What's Newโ€‹

1. Removal of the My Apps Switcherโ€‹

What changed:โ€‹

The My Apps menu โ€” which previously required users to select between the Root and Blume app tiles โ€” has been removed from the interface.

Benefit:โ€‹

Eliminates an extra navigation step, giving users faster and more direct access to key areas of the application.

apps removal


2. Root Added as a Direct Navigation Itemโ€‹

What changed:โ€‹

Root is now accessible as a dedicated item in the left sidebar navigation, alongside Worklist, Organization, Logs, and Teaching Folder.

Benefit:โ€‹

Users can navigate directly to Root analytics without going through an intermediate app-selection screen.

apps removal


3. Blume Forms Accessed via Organizationโ€‹

What changed:โ€‹

Blume Forms configuration is now accessed through the Organization settings panel under Forms โ†’ Blume Forms, rather than through a separate Blume app tile.

Benefit:โ€‹

Centralizes Blume configuration within the Organization settings, making it easier to manage alongside other organizational settings.

apps removal


Important Notesโ€‹

  • The My Apps app switcher is no longer available in the interface.
  • Users previously accessing Root analytics via the app tile should now use the Root item in the left sidebar.
  • Blume Forms configuration options remain fully available under Organization โ†’ Forms โ†’ Blume Forms.

Where to Find Itโ€‹

FeatureNew Navigation Path
Root AnalyticsLeft Sidebar โ†’ Root
Blume FormsLeft Sidebar โ†’ Organization โ†’ Forms โ†’ Blume Forms

Updated Help Articlesโ€‹

Product Update: Connect Account (Email & Mobile)

ยท 2 min read

Overviewโ€‹

This release enhances the Connect Account feature in Blume by introducing mobile numberโ€“based account linking, alongside the existing email-based connection. The update improves accessibility, flexibility, and overall user experience while maintaining secure account verification.

Whatโ€™s Newโ€‹

1. Account Connection via Mobile Number (New)โ€‹

What changed:โ€‹

Users can now connect their account using a registered mobile number with OTP-based verification (supported in the United States and Canada).

Benefit:โ€‹

Provides a quick, secure way to link accounts with mobile authentication.

2. Account Connection via Email (Existing)โ€‹

What changed:โ€‹

Users can continue to connect their account using an email address, with verification via a code or a link.

Benefit:โ€‹

Offers a flexible connection option that is not restricted by geography.

3. Automatic Contact Information Syncโ€‹

What changed:โ€‹

Once an account is connected, the system automatically syncs associated mobile numbers and email addresses across the account.

Benefit:โ€‹

Ensures consistent and up-to-date contact information without manual updates.

4. Improved Access to Connect Account Optionโ€‹

What changed:โ€‹

The Connect Account option is available when no studies exist and remains accessible via the Patient Profile even after studies are associated.

Benefit:โ€‹

Allows users to connect accounts at different stages of their journey.

Important Notesโ€‹

  • Mobile number-based connection is currently supported only in the United States and Canada
  • Email-based connection continues to be available globally
  • The mobile number or email must match the details registered with the facility
  • The Connect Account option is hidden from the main interface once studies are associated, but remains available in the Patient Profile
  • Data synchronization may take a short time after account connection

Where to Find Itโ€‹

Navigation path in the application: Blume App โ†’ Patient Profile โ†’ Connect Account

Updated Help Articlesโ€‹

https://blumehelp.omegaai.com/docs/Profile/Connectemail

Product Update: Workflow Automation Email Templates (Blume)

ยท 2 min read

Overviewโ€‹

Weโ€™re pleased to announce enhancements to the Email Template feature in Workflow Automation (WFA) for Blume. These updates are designed to simplify template management, improve usability, and provide greater flexibility in patient communications.

What's Newโ€‹

1. Enhanced User Experienceโ€‹

What changed:โ€‹

The Email Template interface has been redesigned with a structured grid-based layout, replacing the earlier tile view.

Benefit:โ€‹

Templates are easier to browse, compare, and manage within workflows.

2. Improved Template Managementโ€‹

What changed:โ€‹

Users can now seamlessly create, edit, activate, deactivate, and reuse email templates directly within a workflow.

Benefit:โ€‹

Templates support common patient communication scenarios such as appointment confirmations, cancellations, invitations, and notifications โ€” all within a single workflow.

3. Flexible Customization & Brandingโ€‹

What changed:โ€‹

Email content is fully customizable using an enhanced editor, allowing organizations to format text and adjust layouts.

Benefit:โ€‹

Organizations can align emails with their branding and communication standards for a consistent patient experience.

4. Reply-To Email Configurationโ€‹

What changed:โ€‹

A configurable Reply-To option allows organizations to route patient responses to a preferred email address.

Benefit:โ€‹

When disabled, system-managed footer messaging clearly indicates that the email is auto-generated, ensuring transparent patient communication.

Important Notesโ€‹

  • Templates can be activated or deactivated but cannot be permanently deleted once in use within a workflow.
  • The Reply-To configuration is optional; when not set, the system auto-generated disclaimer appears in the email footer.
  • Email Templates are specific to the Blume platform within Workflow Automation and are not shared across other OmegaAI modules.

Where to Find Itโ€‹

Navigation path in the application:

Workflow Automation โ†’ Email Templates

Updated Help Articlesโ€‹

Email Templates in Workflow Automation (Blume)

Product Update: Image Viewer & Workflow Enhancements

ยท 2 min read

Overviewโ€‹

This release improves quantitative measurement in PET-CT, tool switching, and hanging protocol navigation in OmegaAI.

What's Newโ€‹

1. Probe Tool: Auto-Volumetric SUV Measurementโ€‹

What changed:โ€‹

Placing a probe marker on a region of increased FDG uptake now automatically segments the area and computes SUVmax, SUVmean, SUVpeak, and Vol (cc) โ€” with this improvement no manual ROI drawings are required.

Benefit:โ€‹

Faster, consistent lesion quantifications on PET-CT with less manual effort.

2. Toggle Hover to Switch Toolsโ€‹

What changed:โ€‹

A new setting lets users switch between Adjustment Tools and Markup Tools in the Image Control Wheel by hovering, instead of clicking.

Benefit:โ€‹

Fewer clicks when alternating between tool groups during image review. This feature is disabled by default.

3. Hanging Protocol Cycling Shortcutsโ€‹

What changed:โ€‹

New keyboard shortcuts to cycle through Hanging Protocols instantly:

ShortcutAction
Ctrl + Alt + NNext hanging protocol
Ctrl + Alt + BPrevious hanging protocol
Ctrl + Alt + SFirst (default) hanging protocol
Benefit:โ€‹

Navigate layouts without leaving the keyboard, keeping reading flow uninterrupted.

Important Notesโ€‹

  • Probe Tool SUV volumetric is only available on fused PET-CT viewports.
  • Toggle Hover is disabled by default; enable it in User Preferences.
  • Hanging Protocol shortcuts cycle only protocols visible for the current study. Index resets on new study load.

Where to Find Itโ€‹

  • Probe Tool: Right-click viewport โ†’ select Probe from the Image Control Wheel, or Toolbar, or press Q
  • Toggle Hover to Switch Tools: โ‹ฎ menu โ†’ Settings โ†’ turn on "Hover to Switch Tools"
  • Hanging Protocol Shortcuts: Available globally in the viewer

Updated Help Articlesโ€‹

Product Update: Visit / Order / Study Page Redesign

ยท 2 min read

Overviewโ€‹

This release introduces updates to the Visit / Order / Study Page in OmegaAI, focused on improving usability and reducing workflow interruptions.

What's Newโ€‹

1. Redesigned Visit Info Page Layoutโ€‹

What changed:โ€‹

Patient key indicators are now a persistent header at the top of the page (Pregnancy Status to BMI), with 5 fields per row in Visit Details and Accident Notes renamed to Accident Details.

Benefit:โ€‹

Key patient indicators are visible on page load with less scrolling needed to review or update visit information.

2. Study Details Consolidated into the Order Pageโ€‹

What changed:โ€‹

Study information is now accessible as a collapsible section within the Order page, replacing separate page navigation. All study-related data can be expanded or collapsed in place.

Benefit:โ€‹

Clinicians can view and manage Order and Study details in one place, eliminating navigation interruptions and saving time during busy workflows.

Important Notesโ€‹

  • The Study section within the Order page is collapsible. All study data remains fully accessible without navigating to a separate page.
  • Existing access control behavior is unchanged โ€” users will only see Studies they are authorized to view.

Where to Find Itโ€‹

Navigation path: Worklist โ†’ Right-click Study Row โ†’ Order

Updated Help Articlesโ€‹

Product Update: Study Locking Feature

ยท 4 min read

Overviewโ€‹

OmegaAI introduces a Study Locking mechanism designed to protect finalized studies from accidental or unauthorized modifications. When a study reaches a specific configurable status, the system automatically locks it. It makes it read-only across key modules โ€” while still allowing controlled overrides for authorized users when necessary.

What's Newโ€‹

1. Configurable Study Locking Triggerโ€‹

What changedโ€‹

Study locking is triggered when a study status reaches the configured threshold defined in the workflow step mapping "Prevent Modification โ‰ฅ PRIOR." Once met, the study becomes locked and read-only. The mapping between study status and the Prevent Modification workflow step is fully configurable per organization.

Benefitโ€‹

Organizations can define exactly at which status level a study becomes protected, providing flexibility to align locking behaviour with their specific clinical and operational workflows.

2. Read-only behaviour across Worklist and Study Pagesโ€‹

What changedโ€‹

When a study is locked, all editable components on the Worklist page and all study fields on the Study page become read-only. For users without special permissions, edit buttons are hidden and replaced with a lock icon. Hovering over the icon displays a tooltip indicating the study is locked and cannot be modified.

Benefitโ€‹

Prevents accidental edits to finalized studies and provides clear visual feedback to users about the locked state, reducing confusion and errors.

3. Modify Locked Study โ€” new UAC privilegeโ€‹

What changedโ€‹

A new User Access Control (UAC) privilege, "Modify Locked Study," has been introduced. Users assigned this privilege (e.g. QA personnel, lead technologists) can see the Edit button on locked studies. When saving changes, a confirmation dialog is displayed requiring explicit confirmation before changes are applied.

Benefitโ€‹

Enables controlled overrides for authorized users without compromising the integrity protections applied to all other users, supporting both compliance and operational flexibility.

4. Image ingestion supported for Locked Studiesโ€‹

What changedโ€‹

OmegaAI can continue to receive and ingest new DICOM images into locked studies through all ingestion paths, including standard image routing workflows. Image and series counts are automatically updated upon ingestion. However, protected metadata โ€” including patient information, study descriptions, and order details โ€” remains unchanged.

Benefitโ€‹

Ensures critical imaging operations are not blocked by locking, while still safeguarding finalized study metadata from being overwritten or altered unintentionally.

5. Audit logging for locking activityโ€‹

What changedโ€‹

OmegaAI now logs all activities related to study locking, including configuration changes, successful image ingestion into locked studies, privileged user overrides, and blocked modification attempts by unauthorized users.

Benefitโ€‹

Provides a complete audit trail for compliance, traceability, and regulatory requirements, ensuring full operational transparency around finalized imaging studies.

Watch It in Actionโ€‹

Important Notesโ€‹

  • Locked studies are read-only for all users without the "Modify Locked Study" UAC privilege โ€” edit buttons are hidden on the study information page.
  • The locking threshold is configurable per organization via the workflow step mapping; changes to this configuration are audit-logged.
  • Image ingestion into locked studies is permitted, but protected metadata fields cannot be overwritten during ingestion.
  • Users with the "Modify Locked Study" privilege must explicitly confirm the intent to modify via the system confirmation dialog before changes are saved.
  • Study locking applies across the Worklist and Study pages; ensure all relevant user roles are reviewed and updated with appropriate UAC privileges post-release.

Where to Find Itโ€‹

Locking configuration Admin โ†’ Workflow Settings โ†’ Study Status Mapping โ†’ Prevent Modification

UAC privilege assignment Admin โ†’ User Access Control โ†’ Roles โ†’ Modify Locked Study

Lock icon and read-only behaviour Worklist โ†’ Study Row | Study โ†’ Study Details Page

Audit logs Admin โ†’ Audit Logs โ†’ Study Locking Activity

Updated Help Articlesโ€‹

Study Locking | OmegaAI User Guide