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Product Update: Requesting Appointment

ยท 3 min read

Overviewโ€‹

This release introduces updates to the Request Appointment feature in OmegaAIโ€™s Blume patient portal, focused on improving usability, accessibility, and appointment workflow consistency across mobile and web platforms

Whatโ€™s Newโ€‹

1. Request Appointment Button on Study Cards (Web)โ€‹

What changed:โ€‹

On web, the Request Appointment button appears directly on individual completed study cards. It is only shown for studies where the imaging organization has enabled the feature.

Benefit:โ€‹

Placing the button at the study level makes the action contextually relevant, reducing confusion and preventing patients from initiating a request without a specific study in mind.

2. New Referring Physician Fieldโ€‹

What changed:โ€‹

A Referring Physician field has been added to the appointment request form on both mobile and web. Users can add referring physician from the dropdown. The field is optional and can be left blank.

Benefit:โ€‹

Allows patients to provide referring physician details upfront, giving imaging organizations richer context when reviewing appointment requests.

3. Improved Appointment Slot Availability Viewโ€‹

What changed:โ€‹

The date selection screen now uses a week view (seven days at a time). Dates with available slots are visually highlighted, and the nearest available date is auto selected by default. A calendar icon allows patients to browse all highlighted available dates across the month.

Benefit:โ€‹

Patients no longer need to check each day manually. The view makes it immediately clear when slots are available, speeding up the booking process.

4. Confirm Details Preview Screenโ€‹

What changed:โ€‹

A Confirm Details preview screen has been added as the final step before submission on both mobile and web. Patients can review their full appointment summary, attach additional supporting documents, and navigate back to correct any details before confirming.

Benefit:โ€‹

Gives patients a final opportunity to verify all information before submission, reducing errors and unnecessary follow-up with imaging staff.

Important Notesโ€‹

  • The Request Appointment button only appears on completed study cards. It is not shown on in-progress or other study types.
  • Visibility of the button depends on the imaging organization having enabled the โ€˜Allow Patients to Request Appointmentsโ€™ setting. If the button is not visible, patients should contact their imaging provider.
  • The Exam Centre field is pre-filled with the organizationโ€™s facility and is disabled โ€” it cannot be changed by the patient.
  • The Notes field is not available on the Confirm Details screen.
  • Submitted appointment requests are reviewed by the imaging organization before confirmation. Once confirmed, the appointment appears in the Schedule tab of the patientโ€™s Blume portal.

Where to Find Itโ€‹

Navigation path in the application:

Mobile: Blume Portal โ†’ Completed Study Card โ†’ Request Appointment

Web: Blume Portal โ†’ Completed Study Card โ†’ Request Appointment

Updated Help Articlesโ€‹

Requesting Appointment

Countdown to the New Worklist

ยท 2 min read

Overviewโ€‹

OmegaAI is sunsetting the legacy worklist and moving all users to the new worklist. To make the transition clear and predictable, the "Try New Worklist" toggle in the worklist header has been replaced with a live countdown timer showing how many days remain until cutover. On the cutover date, the toggle is removed entirely and all users are served the new worklist by default.

This update is informational โ€” no action is required to continue using OmegaAI. We recommend switching to the new worklist now and getting comfortable before the timer reaches zero.

What's Newโ€‹

1. Live Countdown in the Worklist Headerโ€‹

hp

What changed:โ€‹

The previous "Try New Worklist" toggle has been replaced with a countdown label that updates each day.

The toggle remains fully functional throughout the countdown โ€” you can switch between the legacy and new worklist as often as you like.

2. Automatic Cutover to the New Worklistโ€‹

What changed:โ€‹

When the countdown reaches zero, the toggle is removed from the worklist header and all users are automatically served the new worklist, regardless of which one they had selected previously. After cutover, the legacy worklist is no longer accessible.

Important Notesโ€‹

  • Toggle still works during the countdown. You can switch back to the legacy worklist at any time before the cutover date if you need to.
  • No opt-out after cutover. Once the countdown reaches zero, the legacy worklist is no longer available. We recommend transitioning early and reporting any blockers before the cutover date.
  • Your worklist layouts carry over. Saved worklist layouts, columns, filters, and groupings are already shared between the legacy and new worklist โ€” no migration needed.

Where to Find Itโ€‹

Worklist โ†’ Header โ€” look for the countdown label where the "Try New Worklist" toggle used to be.

Preparing for the Cutoverโ€‹

  • Switch to the new worklist now and use it as your default day-to-day worklist
  • Review your saved layouts and confirm they look correct in the new worklist
  • Explore the new-worklist features โ€” column-aware right-click assignment, grouped-column filters, multi-column sort, and the new grids in Study History and Teaching Folder
  • Report any blockers or unexpected behavior to your RamSoft contact so we can address them before cutover

Product Update: Image Viewer Enhancements & Blume Mobile Image Viewer

ยท 5 min read

Overviewโ€‹

This release introduces the Blume Mobile Image Viewer, a new M-Mode measurement tool for ultrasound, and enhancements to the OmegaAI Image Viewer.


What's Newโ€‹

1. Blume Mobile Image Viewerโ€‹

What changed:โ€‹

The Blume Mobile Image Viewer is now available in the Blume Patient Portal app on iOS and Android. Patients can view DICOM studies on any touchscreen device with support for stack scroll, Cine playback, window leveling, measurements, Drag Probe, image orientation controls, landscape mode, and JPEG sharing via the native share sheet.

Benefit:โ€‹

Patients can securely review their imaging studies from a mobile device with tools consistent with the desktop Image Viewer experience.

Mobile IV


2. M-Mode Measurement Tools for Ultrasoundโ€‹

What changed:โ€‹

Three measurement tools are now available when an M-Mode ultrasound series is active โ€” auto-detected on load. Slope (cm/s), Horizontal (s), and Vertical (cm/s) measurements are placed by click and drag, calibrated to DICOM metadata, and saved as annotations for structured reporting.

Benefit:โ€‹

Precise in-viewer cardiac quantification on M-Mode ultrasound without switching tools or workflows.

Mobile IV


3. New Cine Tool on Viewportโ€‹

What changed:โ€‹

The Cine playback toolbar has been redesigned with a full-width progress bar at the bottom of the viewport. Left-side controls include play/pause, first frame, last frame, previous frame, and next frame. Right-side controls include an FPS display, playback speed, and playback method.

Benefit:โ€‹

Full frame-level control over cine playback directly within the viewport.

Mobile IV


4. Hotkey Customizationโ€‹

What changed:โ€‹

All configurable Image Viewer key bindings are now surfaced in a dedicated Hotkey Customization panel within the User Settings page. The panel is also accessible directly from the Image Viewer via Settings โ†’ Customize Hotkeys, with a Back to IV button to return without losing context.

Benefit:โ€‹

Radiologists can tailor keyboard shortcuts to match their reading preferences, with changes persisted to their profile and applied consistently across all organizations they have access to.


5. Browser-Locale Date & Time Format in Overlay Annotationsโ€‹

What changed:โ€‹

Date and time values in Image Viewer overlay annotations โ€” including study, series, acquisition, and content date/time, and date of birth โ€” now automatically follow the user's browser locale (navigator.language).

Benefit:โ€‹

Date and time stamps display in the format most familiar to each user with no manual configuration required.


6. Annotations Included in Export (Download, Print, Copy to Clipboard)โ€‹

What changed:โ€‹

Visible annotations and measurements are now included when downloading, printing, or copying an image to clipboard โ€” the export captures the viewport exactly as displayed.

Benefit:โ€‹

Toggle annotation visibility before exporting to control what is included โ€” no extra steps required.


7. CAD Toggle for Mammography Studiesโ€‹

What changed:โ€‹

A Toggle CAD button now appears in the toolbar when a mammography study with CAD SR objects is loaded, globally showing or hiding all CAD markers across every viewport in one click. When active, the viewport overlay displays the iCAD case score and, for Tomo series, clickable slice hyperlinks that navigate directly to flagged frames.

Benefit:โ€‹

Instantly compare images with and without CAD overlays and jump to flagged slices without disrupting the reading workflow.

Mobile IV


Important Notesโ€‹

  • Blume Mobile Image Viewer: For non-diagnostic patient review only.
  • M-Mode Tools: Only available when an M-Mode ultrasound series is active in the viewport.
  • Cine Controls: Progress bar is only visible when Cine mode is active. FPS is adjusted by hovering over the FPS display and swiping left or right.
  • Hotkey Customization: Mouse buttons and scroll wheel are not valid inputs. System-reserved keys cannot be reassigned. The Back button is hidden during Edit Mode.
  • Time Format: Automatic โ€” no configuration required.
  • Export with Annotations: Only currently visible annotations are captured; hidden annotations are excluded.
  • CAD Toggle: Only appears on mammography studies with CADSR objects. Does not affect user-drawn annotations. Default state is off unless a preference is saved.

Where to Find Itโ€‹

  • Blume Mobile Image Viewer: Blume app โ†’ Completed โ†’ View Results โ†’ View Images
  • M-Mode Tools: Image Viewer โ†’ Customize Toolbar โ†’ M-Mode โ†’ load an M-Mode ultrasound series
  • Cine Controls: Image Viewer โ†’ activate Cine mode โ†’ progress bar appears at viewport bottom
  • Hotkey Customization: User Profile โ†’ User Settings โ†’ keyboard icon; or Image Viewer โ†’ More options (โ‹ฎ) โ†’ Customize Hotkeys
  • Time Format: Automatic โ€” no action required
  • Export with Annotations: Image Viewer โ†’ toggle annotation visibility โ†’ Download / Print / Copy to Clipboard
  • CAD Toggle: Image Viewer โ†’ Tools menu โ†’ CAD icon (leftmost); mammography studies with CAD objects only

Updated Help Articlesโ€‹

Worklist Assign, Grouping & Grid Enhancements

ยท 4 min read

Overviewโ€‹

This release brings a set of usability improvements to the OmegaAI Worklist, focused on cutting clicks out of high-frequency tasks โ€” assigning roles to studies, filtering grouped columns, and standardizing on the modern worklist grid. Study History and the Teaching Folder also move off the legacy grid and action wheel onto the new worklist grid component, so the worklist experience is now consistent across the application.

What's Newโ€‹

1. Column-Aware Right-Click Assignmentโ€‹

hp

What changed:โ€‹

Right-clicking on a role cell in the worklist โ€” Performing Physician, Performing Technologist, Reading Physician, Referring Physician, Transcriptionist, Status, or Priority โ€” now opens the right-click menu with that role already selected and the search input focused. Type a name fragment, use ArrowUp / ArrowDown to navigate matches, and press Enter to assign. Esc closes the menu without assigning. When multiple studies are selected, the same flow assigns the chosen person to all of them at once. Right-clicking outside of a role column preserves the existing default menu behavior.

Benefit:โ€‹

Radiologists and worklist coordinators can complete an assignment in a single interaction โ€” right-click, type, Enter โ€” instead of the previous two-step process of picking the role first and then the person. The impact compounds on high-volume worklists where assignments happen dozens of times per shift.

2. Filters on Grouped Columnsโ€‹

hp

What changed:โ€‹

When a column is dragged into the grouping section, the column can now be filtered directly from its group bubble. Clicking the bubble exposes a filter input, and the active filter indicator stays inside the bubble โ€” not as a separate pill at the top of the worklist. If a column is already filtered when it is grouped, the existing filter pill automatically moves into the group bubble. Filters on grouped columns can be cleared independently without removing the grouping itself.

Benefit:โ€‹

Users no longer have to apply a filter before grouping, and there is no longer any ambiguity about which filter belongs to which group. Complex grouped views โ€” for example, grouping by Modality and then narrowing to CT and MR โ€” are now intuitive and self-describing.

3. New Grid in Study History and Teaching Folderโ€‹

hp

What changed:โ€‹

Study History and the Teaching Folder have been migrated off the legacy grid and action wheel onto the new worklist grid component. Both areas now use the standard worklist right-click context menu, including study navigation items such as Document Viewer, Image Viewer, and Study History, plus supports the advanced features such as search-as-you-type filter that already exists in the main worklist.

Benefit:โ€‹

The look and feel of these screens is now consistent with the rest of the OmegaAI worklist, so users don't have to learn a separate interaction model for Study History or the Teaching Folder. Power-user features like multi-column sort and the advanced filter become available where they previously weren't.

Important Notesโ€‹

  • UAC respected on assignment: The role is only pre-selected in the right-click menu if the current user has permission to assign that role. If not, the menu falls back to its default behavior.
  • Grouped-column filter scope: Clearing a group-level filter removes only the filter โ€” the grouping remains intact. Removing the grouping itself clears the group, the associated filter remains intact and shown as a new filter pill.
  • Legacy grid retirement: The legacy grid and action wheel are no longer available in Study History or the Teaching Folder. All existing UAC and entitlements are preserved on the new grid.

Where to Find Itโ€‹

  • Column-aware assignment: Worklist โ†’ Right-click on any role column cell (Performing Physician, Reading Physician, etc.)
  • Grouped column filters: Worklist โ†’ Drag a column into the grouping section โ†’ Click the group bubble
  • Study History grid: Patient or Study context โ†’ Study History tab
  • Teaching Folder grid: Worklist โ†’ Teaching Folder

Hanging Protocols โ€” Configuration Screen & Quick Access Strip

ยท 3 min read

Overviewโ€‹

This release introduces updates to Hanging Protocols in OmegaAI, focused on improving usability, efficiency, and control across the HP Configuration screen and the Quick Access Strip in the Image Viewer.

What's Newโ€‹

1. Redesigned HP Configuration Screenโ€‹

What changed:โ€‹

The HP Configuration screen now includes a persistent top toolbar, a three-tab layout (All Protocols / HP Rules / Matching Rules), and a protocol search field. The toolbar displays the active protocol name, a Default badge for system protocols, and dedicated Clone Current and Save Protocol buttons.

Benefit:โ€‹

Makes it easier to navigate, find, and manage hanging protocols without losing context โ€” especially when working across multiple protocols or configurations.

hp

2. Unsaved Changes Navigation Guardโ€‹

What changed:โ€‹

Navigating away from an unsaved protocol now triggers a prompt with Save, Skip, and Cancel options. The guard applies when switching protocols, cloning, using side-nav, or closing the browser.

Benefit:โ€‹

Prevents accidental loss of work during protocol configuration, giving users full control over whether to save or discard changes before leaving.

hp

3. HP Quick Access Strip โ€” Hide Buttonโ€‹

What changed:โ€‹

A new chevron-up button on the Quick Access Strip lets you collapse the strip with one click. The hide is in-memory only โ€” the strip reappears when you open a new study, switch modality, or refresh the page.

Benefit:โ€‹

Gives users more screen space in the Image Viewer when the strip is not needed, without affecting any persistent settings.

hp

4. Persistent "Hanging Protocols Bar" Toggle by Modalityโ€‹

What changed:โ€‹

A new toggle in the Layout Selector lets you show or hide the Quick Access Strip per modality (e.g. CT, MR). The preference saves in your browser and syncs across open tabs.

Benefit:โ€‹

Users who work across multiple modalities can customise strip visibility per modality, with the preference persisting across sessions in the same browser.

hp

Important Notesโ€‹

  • The strip hide (chevron-up) is in-memory only โ€” it resets on study change, modality change, or page refresh.

  • The modality toggle is saved per browser, not per user account. Clearing browser data or logging in on a different machine will reset the preference.

  • On multi-monitor setups, strip visibility is independent per monitor.

Where to Find Itโ€‹

Navigation path in the application: Image Viewer โ†’ Hanging Protocol Settings

Updated Help Articlesโ€‹

Product Update: Hotkey Customization

ยท 3 min read

Overviewโ€‹

This release introduces updates to User Profile โ€“ Hotkey Customization in OmegaAI, focused on improving usability, efficiency, and system reliability. The Hotkey Customization feature allows each user to personalize the keyboard shortcuts in the Image Viewer. All configurable Image Viewer functions are surfaced in a single panel, enabling users to remap any key binding to their preferred combination. Customizations are saved to the individual userโ€™s profile and apply across all organizations the user has access to.

Whatโ€™s Newโ€‹

1. Centralized Hotkey Customization Panelโ€‹

What changed:โ€‹

A dedicated Hotkey Customization panel has been added to the User Settings page, listing all 44 configurable Image Viewer functions alongside their currently assigned hotkeys in a two-column table. Functions without an assigned key are shown with a dash (โ€”).

Benefit:โ€‹

Users can view and manage all keyboard shortcuts from a single location, eliminating the need to search across menus.

2. Dual Entry Points for Quick Accessโ€‹

What changed:โ€‹

The Hotkey Customization panel can be accessed from two locations: the User Profile navigation bar (User Settings โ†’ keyboard icon) and directly from the Image Viewer (Settings โ†’ Customize Hotkeys). When accessed from the Image Viewer, a Back button appears at the top-left of the page header, enabling a seamless return to the Image Viewer.

Benefit:โ€‹

Radiologists and technicians can access and adjust hotkeys without leaving their workflow, reducing context switching during diagnostic sessions.

3. Live Conflict Detection & Resolutionโ€‹

What changed:โ€‹

When a user assigns a key combination already in use, the conflicting row is immediately highlighted in red with a yellow warning icon (โš ). Saving is blocked until the conflict is resolved by reassigning or clearing one of the duplicate bindings.

Benefit:โ€‹

Prevents accidental overrides and ensures every function has a unique, valid key binding, reducing errors during diagnostic workflows.

4. Instant Effect & Reset to Defaultsโ€‹

What changed:โ€‹

Saved hotkey changes take effect immediately across all open Image Viewer sessions without a page refresh. A Reset to Defaults button, located next to the Edit button at the top-right of the panel, restores all bindings to system defaults after a confirmation prompt.

Benefit:โ€‹

Users experience real-time feedback on their changes and can quickly recover from unintended configurations without disrupting their session.

Important Notesโ€‹

  • User-specific scope: Hotkey customizations apply per user, not per organization. Changes made by one user do not affect other users in the same organization.
  • Restricted keys: Certain system-reserved keys cannot be reassigned. An inline error is displayed: โ€œThis key is reserved and cannot be reassigned.โ€
  • Mouse inputs not accepted: Standard mouse buttons (left, right, middle) and the scroll wheel are not valid inputs in the hotkey capture field.
  • Back button behavior: The Back button is hidden while the panel is in Edit Mode and reappears once changes are saved or cancelled.
  • Clearing bindings: To clear a single hotkey, press Escape while the cell is focused. To reset all bindings at once, use Reset to Defaults (confirmation required).

Where to Find Itโ€‹

Navigation path in the application: User Profile โ†’ User Settings โ†’ Keyboard Icon

Or from the Image Viewer: Image Viewer โ†’ Settings (three-dot menu) โ†’ Customize Hotkeys

Updated Help Articlesโ€‹

HotKeyCustomization

Product Update: Blume & OAI Appointment Status Sync

ยท 3 min read

Overviewโ€‹

This release ensures that appointment statuses in Blume are fully synchronised with OmegaAI (OAI) appointment and study statuses. Any action performed in OAI is automatically reflected in Blume in near real time, providing patients with an accurate and consistent view of their appointment at every stage.

What's Newโ€‹

1. Blume Appointment Statuses Now in Sync with OmegaAIโ€‹

What changed:โ€‹
  • Blume appointment statuses now map directly to their corresponding OAI statuses. The following statuses are in sync across both platforms:

    • Scheduled โ€” Appointment has been booked and is on the calendar. (OAI: SCHEDULED)

    • Confirmed โ€” Appointment is confirmed and will proceed as planned. (OAI: CONFIRMED)

    • Requested โ€” A reschedule or modification request has been submitted and is under review. (OAI: REQUESTED)

    • Cancelled โ€” The appointment has been cancelled and will not take place. (OAI: CANCELLED)

    • Completed โ€” The scan or appointment has been completed. (OAI: COMPLETED)

    • No Show โ€” The appointment was missed and did not take place. (OAI: NO SHOW)

Benefit:โ€‹
  • Eliminates status mismatches between Blume and OAI, giving both clinic staff and patients a consistent, real-time view of appointment progress.

2. Clear Patient-Facing Status Descriptions in Blumeโ€‹

What changed:โ€‹
  • Each appointment status in Blume now displays a plain-language description of what the status means for the patient:

    • Scheduled: Your appointment has been booked and scheduled.

    • Confirmed: Your appointment is confirmed and will proceed as planned.

    • Requested: A request to reschedule or modify your appointment has been submitted and is being reviewed.

    • Cancelled: Your appointment has been cancelled and will not take place.

    • Completed: Your scan or appointment has been completed.

    • No Show: Your appointment was missed and did not take place.

Benefit: Patients can clearly understand their appointment status without needing to interpret clinical or system terminology.

Important Notesโ€‹

  • Blume statuses are fully system-driven โ€” they always reflect the latest OAI appointment state and cannot be set independently within Blume.
  • Actions initiated in Blume (e.g. rescheduling or cancellation) are pushed to OAI and reflected consistently across both platforms.
  • The Completed status may appear with a short delay, as it can depend on downstream study updates being finalised in OAI.
  • No Show and Cancelled are distinct statuses โ€” they are explicitly differentiated in Blume to avoid confusion.
  • OmegaAI remains the single source of truth for all appointment lifecycle events.

Where to Find Itโ€‹

Blume: Appointment status is visible to patients under Appointments in the Blume patient portal.

OmegaAI: Corresponding statuses are reflected in the Worklist under the Appointment Status column.

Updated Help Articlesโ€‹

Product Update: Study Downloads & CD/Disc Burner

ยท 2 min read

Overviewโ€‹

This release introduces significant updates to Study Downloads and CD/Disc Burner in OmegaAI, focused on improving speed, reliability, and resilience during large study exports.

What's Newโ€‹

1. Faster Study Downloadsโ€‹

What changed:โ€‹

Large study exports are now dramatically faster due to connection reuse optimization. A 1.3 GB study that previously took ~30 minutes now completes in ~6 minutes.

Benefit:โ€‹

Clinicians and staff spend less time waiting for large imaging studies to download, improving turnaround time for patient care.

2. Automatic Download Resumeโ€‹

What changed:โ€‹

Study downloads now use the browser's native download system with range request support. If a network connection drops mid-download, the browser automatically resumes from exactly where it left off.

Benefit:โ€‹

Users no longer need to restart large downloads from scratch after a connection interruption โ€” especially critical for large MRI and CT studies.

3. CD/Disc Burner โ€” Resumable Burns & Token Refreshโ€‹

What changed:โ€‹

CD/Disc burn sessions now automatically resume if the connection is interrupted mid-burn. Additionally, authentication tokens are refreshed automatically in the background during long burn sessions, preventing silent failures.

Benefit:โ€‹

Long burn sessions complete reliably without requiring users to restart or re-authenticate, even on slow or unstable connections.

Important Notesโ€‹

  • These improvements apply to all study sizes, but are most impactful for large studies (500+ images / 1 GB+).
  • Download progress is now shown accurately in real time within the Downloads drawer.
  • The CD Burner improvements are included in this same release.

Where to Find Itโ€‹

Study Downloads: Worklist โ†’ Study โ†’ Download CD/Disc Burner: Worklist โ†’ Study โ†’ Burn to CD

Updated Help Articlesโ€‹

OmegaAI Export Features โ€“ https://help.omegaai.com/docs/Worklist/worklist_omegaai_export

Product Update: Biometric Authentication

ยท 2 min read

Overviewโ€‹

This release introduces Biometric Authentication in the mobile application, adding a layer of security for user access. Along with a new 15-minute session timeout, users are now required to re-authenticate using their deviceโ€™s configured security method (such as fingerprint, PIN, or face recognition) after periods of inactivity. This enhancement improves data protection while maintaining a seamless and quick re-entry experience.

Whatโ€™s Newโ€‹

1. Biometric Authentication for App Accessโ€‹

What changed:โ€‹

Users can now enable biometric or device-based authentication (fingerprint, PIN, pattern, or face recognition) to unlock the application after login.

Benefit:โ€‹

Provides a faster and more secure way to access the app without repeatedly entering login credentials.

2. Optional Enable/Disable from Profileโ€‹

What changed:โ€‹

Users can choose to enable or disable biometric authentication from the Profile section at any time.

Benefit:โ€‹

Gives users flexibility and control over their preferred authentication method.

3. 15-Minute Idle Session Timeoutโ€‹

What changed:โ€‹

The application now automatically locks after 15 minutes of inactivity and prompts the user for authentication.

Benefit:โ€‹

Enhances security by preventing unauthorized access when the app is left unattended.

4. Device-Based Authentication Handlingโ€‹

What changed:โ€‹

The authentication method displayed depends on the deviceโ€™s configured security settings (e.g., fingerprint, PIN, pattern, or face recognition).

Benefit:โ€‹

Ensures compatibility with a wide range of devices without requiring additional configuration.

5. Fallback to Login on Failed Attemptsโ€‹

What changed:โ€‹

After three unsuccessful authentication attempts, users are redirected to the login screen and must complete a full login (Email, Password, OTP).

Benefit:โ€‹

Maintains security by preventing repeated unauthorized access attempts.

Important Notesโ€‹

  • This feature is available only on the mobile application (Android/IOS) and is not supported on the web
  • Biometric authentication is introduced after the first successful login
  • The session timeout is triggered after 15 minutes of inactivity, including when the app is in the background
  • Any user interaction resets the idle timer
  • If the application is closed, normal login behaviour applies
  • Authentication method depends entirely on the deviceโ€™s configured security settings

Where to Find Itโ€‹

Navigation path: Profile โ†’ Biometric and Screen Lock

Updated Help Articlesโ€‹

Biometric Authentication | Blume User Guide

PHI Access Consent Acknowledgement

ยท 4 min read

Overviewโ€‹

This release introduces the PHI Access Consent Acknowledgement experience in OmegaAI, designed to strengthen privacy, compliance, and auditability across the platform. All non-federated users โ€” including local users and social Identity Provider (IDP) users โ€” are now required to explicitly acknowledge a mandatory compliance disclaimer before accessing any Protected Health Information (PHI) within OmegaAI.

How to Acknowledge the Disclaimerโ€‹

Whatโ€™s Newโ€‹

1. Mandatory PHI Access Disclaimer on Loginโ€‹

What changed:โ€‹

Upon login, all non-federated users (local and social IDP users) will now be presented with a full-screen Protected Health Information (PHI) Access and Use Disclaimer. The disclaimer must be acknowledged before any PHI, or application functionality becomes accessible.

Benefit:โ€‹

Ensures that every user explicitly confirms their authorization and legal basis to access PHI, supporting HIPAA and HITECH compliance obligations while reducing the risk of unauthorized PHI exposure.

What changed:โ€‹

When a user selects Agree, their consent is securely captured via an API call and stored in the backend (EXT.JSON structure). Each consent event is logged with the user action (Agree/Disagree), timestamp, geographic location, and time zone.

Benefit:โ€‹

Provides a complete, tamper-evident audit trail for both acceptance and rejection events, supporting regulatory audits and internal compliance investigations.

3. Access Control Enforcementโ€‹

What changed:โ€‹

PHI access and all application functionalities are fully blocked until the user provides a recorded response to the disclaimer. The disclaimer cannot be dismissed, bypassed, or closed without consequence. If the window is closed without a response, the disclaimer will reappear on the next login.

Benefit:โ€‹

Guarantees that no user can access PHI without explicit prior consent, eliminating any possibility of accidental or unauthorized access at the point of authentication.

4. Disagree Flow โ€“ Immediate Logout and PHI Blockโ€‹

What changed:โ€‹

If a user selects Disagree, they are immediately logged out and redirected to the login screen. No consent data is written, and PHI access remains blocked.

Benefit:โ€‹

Preserves the integrity of the consent process and ensures that users who do not agree to the disclaimer are prevented from interacting with any PHI-sensitive workflows.

5. Multi-Language Supportโ€‹

What changed:โ€‹

The PHI Access and Use Disclaimer is available across all supported OmegaAI language translations.

Benefit:โ€‹

Ensures that all users, regardless of their preferred language, can clearly understand the compliance requirements before accessing PHI.

Important Notesโ€‹

  • Applies to all non-federated users only (local users and social IDP users). Federated users authenticated via external enterprise identity providers are not affected.
  • PHI access and all application functionalities are fully blocked until consent is recorded โ€” there is no workaround.
  • The disclaimer cannot be bypassed, dismissed, or skipped. Closing the window without responding will cause it to reappear on the next login.
  • Once a user accepts the disclaimer, it will not appear again for that user.
  • A full audit trail is captured for both acceptance and rejection events, including timestamp, user location, and time zone.
  • The disclaimer is compliant with HIPAA, HITECH, and applicable state or regional privacy laws and is available in all supported OmegaAI language translations.

Where to Find Itโ€‹

The PHI Access and Use Disclaimer is automatically presented during the login flow. No manual navigation is required.

Login Page โ†’ PHI Access and Use Disclaimer (auto-triggered post-authentication)

Updated Help Articlesโ€‹

Login Process and MFA โ€“ Login Process and MFA | OmegaAI User Guide