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Product Update: Quick Guides Feature

ยท 4 min read

Overviewโ€‹

This release introduces the new Quick Guides feature in Blume, the patient-facing portal for OmegaAI. Users can now access contextual help articles directly within the platform โ€” covering key workflows from scheduling appointments to sharing reports โ€” without leaving their current session. Quick Guides are available across both the Blume mobile app and the web portal, ensuring consistent in-context support regardless of how users access Blume.

What's Newโ€‹

A new Quick Guides navigation section is now accessible within the Blume. The following help topics are available in-app for patients:

Getting Started with Blume App (Mobile & Web)โ€‹

What changed:โ€‹

A setup and navigation guide is now available for first-time users across both the mobile app and web portal.

Benefit:โ€‹

Provides a smoother onboarding experience, helping users quickly understand navigation and get started regardless of the platform they use.

Your Appointments: Scheduled / Completedโ€‹

What changed:โ€‹

A dedicated guide is now available in-app to help users view and manage upcoming and past appointments.

Benefit:โ€‹

Patients can quickly understand how to navigate their appointment history without contacting support.

Viewing and Downloading Imagesโ€‹

What changed:โ€‹

Users can access a step-by-step guide for previewing and downloading medical images directly from their studies.

Benefit:โ€‹

Reduces confusion around image access, especially for first-time users.

Viewing and Downloading Reportsโ€‹

What changed:โ€‹

An in-app guide walks users through accessing, previewing, and downloading their radiology and other reports.

Benefit:โ€‹

Empowers patients to independently retrieve their health documents at any time.

Share Images / Reports via Emailโ€‹

What changed:โ€‹

A consolidated guide covers how to share images or reports with others via email, including how to open a study that has been shared with you โ€” available for both mobile and web.

Benefit:โ€‹

Streamlines the sharing workflow and helps recipients understand how to access shared studies.

Download Complete Resultsโ€‹

What changed:โ€‹

Users now have guidance on how to download all study results in a single package.

Benefit:โ€‹

Simplifies bulk downloading for patients managing multiple studies.

Profileโ€‹

What changed:โ€‹

An in-app guide covers how to view and manage account settings within the Profile section.

Benefit:โ€‹

Helps users independently manage their personal information and preferences.

Important Notes

  • Quick Guides are read-only help content and do not affect patient data or study records.

  • The Share Images/Reports guide includes a sub-section: How to Open a Study Shared with You, covering both mobile and web workflows.

  • All guides are accessible without requiring additional permissions or account tiers.

  • Guide content may be updated periodically to reflect product changes; users will always see the latest version when accessed in-app.

  • Quick Guides are flexible by design โ€” content can be updated or revised at any time without requiring a product release or deployment. This means guide material can be kept current or overhauled independently, even if the underlying feature undergoes a revamp.

Where to Find It

The Quick Guides are accessible directly from the left-hand sidebar of the Blume web portal. A โ€œNeed any help?โ€ widget is displayed at the bottom-left of every page, with a prompt to โ€œView our latest curated articles.โ€ Clicking this widget opens the Quick Guides panel where users can browse and select any available guide.

Web Portal:

Left Sidebar โ†’ โ€œNeed any help? View our latest curated articlesโ€ widget โ†’ Select a guide

Mobile App:

Menu โ†’ Blume User Guide โ†’ Select a guide

Updated Help Articles

Product Update: Client-Facing UI โ€“ Apps Removal

ยท 2 min read

Overviewโ€‹

This release introduces a streamlined navigation experience by removing the My Apps application switcher. Previously, users accessed Root analytics and Blume forms through a separate app-selection interface. These are now directly integrated into the main navigation, reducing clicks and improving workflow efficiency.

What's Newโ€‹

1. Removal of the My Apps Switcherโ€‹

What changed:โ€‹

The My Apps menu โ€” which previously required users to select between the Root and Blume app tiles โ€” has been removed from the interface.

Benefit:โ€‹

Eliminates an extra navigation step, giving users faster and more direct access to key areas of the application.

apps removal


2. Root Added as a Direct Navigation Itemโ€‹

What changed:โ€‹

Root is now accessible as a dedicated item in the left sidebar navigation, alongside Worklist, Organization, Logs, and Teaching Folder.

Benefit:โ€‹

Users can navigate directly to Root analytics without going through an intermediate app-selection screen.

apps removal


3. Blume Forms Accessed via Organizationโ€‹

What changed:โ€‹

Blume Forms configuration is now accessed through the Organization settings panel under Forms โ†’ Blume Forms, rather than through a separate Blume app tile.

Benefit:โ€‹

Centralizes Blume configuration within the Organization settings, making it easier to manage alongside other organizational settings.

apps removal


Important Notesโ€‹

  • The My Apps app switcher is no longer available in the interface.
  • Users previously accessing Root analytics via the app tile should now use the Root item in the left sidebar.
  • Blume Forms configuration options remain fully available under Organization โ†’ Forms โ†’ Blume Forms.

Where to Find Itโ€‹

FeatureNew Navigation Path
Root AnalyticsLeft Sidebar โ†’ Root
Blume FormsLeft Sidebar โ†’ Organization โ†’ Forms โ†’ Blume Forms

Updated Help Articlesโ€‹

Product Update: Connect Account (Email & Mobile)

ยท 2 min read

Overviewโ€‹

This release enhances the Connect Account feature in Blume by introducing mobile numberโ€“based account linking, alongside the existing email-based connection. The update improves accessibility, flexibility, and overall user experience while maintaining secure account verification.

Whatโ€™s Newโ€‹

1. Account Connection via Mobile Number (New)โ€‹

What changed:โ€‹

Users can now connect their account using a registered mobile number with OTP-based verification (supported in the United States and Canada).

Benefit:โ€‹

Provides a quick, secure way to link accounts with mobile authentication.

2. Account Connection via Email (Existing)โ€‹

What changed:โ€‹

Users can continue to connect their account using an email address, with verification via a code or a link.

Benefit:โ€‹

Offers a flexible connection option that is not restricted by geography.

3. Automatic Contact Information Syncโ€‹

What changed:โ€‹

Once an account is connected, the system automatically syncs associated mobile numbers and email addresses across the account.

Benefit:โ€‹

Ensures consistent and up-to-date contact information without manual updates.

4. Improved Access to Connect Account Optionโ€‹

What changed:โ€‹

The Connect Account option is available when no studies exist and remains accessible via the Patient Profile even after studies are associated.

Benefit:โ€‹

Allows users to connect accounts at different stages of their journey.

Important Notesโ€‹

  • Mobile number-based connection is currently supported only in the United States and Canada
  • Email-based connection continues to be available globally
  • The mobile number or email must match the details registered with the facility
  • The Connect Account option is hidden from the main interface once studies are associated, but remains available in the Patient Profile
  • Data synchronization may take a short time after account connection

Where to Find Itโ€‹

Navigation path in the application: Blume App โ†’ Patient Profile โ†’ Connect Account

Updated Help Articlesโ€‹

https://blumehelp.omegaai.com/docs/Profile/Connectemail

Product Update: Workflow Automation Email Templates (Blume)

ยท 2 min read

Overviewโ€‹

Weโ€™re pleased to announce enhancements to the Email Template feature in Workflow Automation (WFA) for Blume. These updates are designed to simplify template management, improve usability, and provide greater flexibility in patient communications.

What's Newโ€‹

1. Enhanced User Experienceโ€‹

What changed:โ€‹

The Email Template interface has been redesigned with a structured grid-based layout, replacing the earlier tile view.

Benefit:โ€‹

Templates are easier to browse, compare, and manage within workflows.

2. Improved Template Managementโ€‹

What changed:โ€‹

Users can now seamlessly create, edit, activate, deactivate, and reuse email templates directly within a workflow.

Benefit:โ€‹

Templates support common patient communication scenarios such as appointment confirmations, cancellations, invitations, and notifications โ€” all within a single workflow.

3. Flexible Customization & Brandingโ€‹

What changed:โ€‹

Email content is fully customizable using an enhanced editor, allowing organizations to format text and adjust layouts.

Benefit:โ€‹

Organizations can align emails with their branding and communication standards for a consistent patient experience.

4. Reply-To Email Configurationโ€‹

What changed:โ€‹

A configurable Reply-To option allows organizations to route patient responses to a preferred email address.

Benefit:โ€‹

When disabled, system-managed footer messaging clearly indicates that the email is auto-generated, ensuring transparent patient communication.

Important Notesโ€‹

  • Templates can be activated or deactivated but cannot be permanently deleted once in use within a workflow.
  • The Reply-To configuration is optional; when not set, the system auto-generated disclaimer appears in the email footer.
  • Email Templates are specific to the Blume platform within Workflow Automation and are not shared across other OmegaAI modules.

Where to Find Itโ€‹

Navigation path in the application:

Workflow Automation โ†’ Email Templates

Updated Help Articlesโ€‹

Email Templates in Workflow Automation (Blume)

Product Update: Image Viewer & Workflow Enhancements

ยท 2 min read

Overviewโ€‹

This release improves quantitative measurement in PET-CT, tool switching, and hanging protocol navigation in OmegaAI.

What's Newโ€‹

1. Probe Tool: Auto-Volumetric SUV Measurementโ€‹

What changed:โ€‹

Placing a probe marker on a region of increased FDG uptake now automatically segments the area and computes SUVmax, SUVmean, SUVpeak, and Vol (cc) โ€” no manual ROI drawing required.

Benefit:โ€‹

Faster, consistent lesion quantification on PET-CT with less manual effort.

2. Toggle Hover to Switch Toolsโ€‹

What changed:โ€‹

A new setting lets users switch between Adjustment Tools and Markup Tools in the Image Control Wheel by hovering, instead of clicking.

Benefit:โ€‹

Fewer clicks when alternating between tool groups during image review. This feature is disabled by default.

3. Hanging Protocol Cycling Shortcutsโ€‹

What changed:โ€‹

New keyboard shortcuts to cycle through hanging protocols instantly:

ShortcutAction
Ctrl + Alt + NNext hanging protocol
Ctrl + Alt + BPrevious hanging protocol
Ctrl + Alt + SFirst (default) hanging protocol
Benefit:โ€‹

Navigate layouts without leaving the keyboard, keeping reading flow uninterrupted.

Watch It in Actionโ€‹

Important Notesโ€‹

  • Probe Tool SUV volumetric is only available on fused PET-CT viewports.
  • Toggle Hover is disabled by default; enable it in User Preferences.
  • Hanging Protocol shortcuts cycle only protocols visible for the current study. Index resets on new study load.

Where to Find Itโ€‹

Probe Tool Right-click viewport โ†’ select Probe from the Image Control Wheel, or Toolbar, or press Q

Toggle Hover to Switch Tools โ‹ฎ menu โ†’ Settings โ†’ turn on "Hover to Switch Tools"

Hanging Protocol shortcuts Available globally in the viewer

Updated Help Articlesโ€‹

Product Update: Visit / Order / Study Page Redesign

ยท 2 min read

Overviewโ€‹

This release introduces updates to the Visit / Order / Study page in OmegaAI, focused on improving usability and reducing workflow interruptions.

What's Newโ€‹

1. Redesigned Visit Info Page Layoutโ€‹

What changed:โ€‹

Patient key indicators are now a persistent header at the top of the page (Pregnancy Status to BMI), with 5 fields per row in Visit Details and Accident Notes renamed to Accident Details.

Benefit:โ€‹

Key patient indicators are visible on page load with less scrolling needed to review or update visit information.

2. Study Details Consolidated into the Order Pageโ€‹

What changed:โ€‹

Study information is now accessible as a collapsible section within the Order page, replacing separate page navigation. All study-related data can be expanded or collapsed in place.

Benefit:โ€‹

Clinicians can view and manage Order and Study details in one place, eliminating navigation interruptions and saving time during busy workflows.

Watch It in Actionโ€‹

Important Notesโ€‹

  • The Study section within the Order page is collapsible. All study data remains fully accessible without navigating to a separate page.
  • Existing access control behavior is unchanged โ€” users will only see studies they are authorized to view.

Where to Find Itโ€‹

Navigation path: Worklist โ†’ Right-click study row โ†’ Order

Updated Help Articlesโ€‹

Product Update: Study Locking Feature

ยท 4 min read

Overviewโ€‹

OmegaAI introduces a Study Locking mechanism designed to protect finalized studies from accidental or unauthorized modifications. When a study reaches a specific configurable status, the system automatically locks it. It makes it read-only across key modules โ€” while still allowing controlled overrides for authorized users when necessary.

What's Newโ€‹

1. Configurable Study Locking Triggerโ€‹

What changedโ€‹

Study locking is triggered when a study status reaches the configured threshold defined in the workflow step mapping "Prevent Modification โ‰ฅ PRIOR." Once met, the study becomes locked and read-only. The mapping between study status and the Prevent Modification workflow step is fully configurable per organization.

Benefitโ€‹

Organizations can define exactly at which status level a study becomes protected, providing flexibility to align locking behaviour with their specific clinical and operational workflows.

2. Read-only behaviour across Worklist and Study Pagesโ€‹

What changedโ€‹

When a study is locked, all editable components on the Worklist page and all study fields on the Study page become read-only. For users without special permissions, edit buttons are hidden and replaced with a lock icon. Hovering over the icon displays a tooltip indicating the study is locked and cannot be modified.

Benefitโ€‹

Prevents accidental edits to finalized studies and provides clear visual feedback to users about the locked state, reducing confusion and errors.

3. Modify Locked Study โ€” new UAC privilegeโ€‹

What changedโ€‹

A new User Access Control (UAC) privilege, "Modify Locked Study," has been introduced. Users assigned this privilege (e.g. QA personnel, lead technologists) can see the Edit button on locked studies. When saving changes, a confirmation dialog is displayed requiring explicit confirmation before changes are applied.

Benefitโ€‹

Enables controlled overrides for authorized users without compromising the integrity protections applied to all other users, supporting both compliance and operational flexibility.

4. Image ingestion supported for Locked Studiesโ€‹

What changedโ€‹

OmegaAI can continue to receive and ingest new DICOM images into locked studies through all ingestion paths, including standard image routing workflows. Image and series counts are automatically updated upon ingestion. However, protected metadata โ€” including patient information, study descriptions, and order details โ€” remains unchanged.

Benefitโ€‹

Ensures critical imaging operations are not blocked by locking, while still safeguarding finalized study metadata from being overwritten or altered unintentionally.

5. Audit logging for locking activityโ€‹

What changedโ€‹

OmegaAI now logs all activities related to study locking, including configuration changes, successful image ingestion into locked studies, privileged user overrides, and blocked modification attempts by unauthorized users.

Benefitโ€‹

Provides a complete audit trail for compliance, traceability, and regulatory requirements, ensuring full operational transparency around finalized imaging studies.

Watch It in Actionโ€‹

Important Notesโ€‹

  • Locked studies are read-only for all users without the "Modify Locked Study" UAC privilege โ€” edit buttons are hidden on the study information page.
  • The locking threshold is configurable per organization via the workflow step mapping; changes to this configuration are audit-logged.
  • Image ingestion into locked studies is permitted, but protected metadata fields cannot be overwritten during ingestion.
  • Users with the "Modify Locked Study" privilege must explicitly confirm the intent to modify via the system confirmation dialog before changes are saved.
  • Study locking applies across the Worklist and Study pages; ensure all relevant user roles are reviewed and updated with appropriate UAC privileges post-release.

Where to Find Itโ€‹

Locking configuration Admin โ†’ Workflow Settings โ†’ Study Status Mapping โ†’ Prevent Modification

UAC privilege assignment Admin โ†’ User Access Control โ†’ Roles โ†’ Modify Locked Study

Lock icon and read-only behaviour Worklist โ†’ Study Row | Study โ†’ Study Details Page

Audit logs Admin โ†’ Audit Logs โ†’ Study Locking Activity

Updated Help Articlesโ€‹

Study Locking | OmegaAI User Guide

Product Update: User Type Management

ยท 3 min read

Overviewโ€‹

This release introduces enhancements to User Type Management in OmegaAI to improve usability, administrative efficiency, and system consistency. With this update, User Types are no longer assigned directly on the User page; they are now managed through Roles, enabling centralised configuration and simplified user administration.

What's Newโ€‹

1. User Types Managed Through Rolesโ€‹

What changed:โ€‹

User Types are now configured at the Role level instead of being assigned individually on the User page. The User Type mapped to each role can be viewed and updated by editing that role directly under Users & Roles โ†’ Roles.

Benefit:โ€‹

This centralizes permission management and ensures consistent User Type configuration across all users assigned to the same role.

2. Simplified User Administrationโ€‹

What changed:โ€‹

User management is now role-driven. When a Role is assigned to a user, the corresponding User Type configuration is automatically applied.

Benefit:โ€‹

This simplifies user administration by reducing manual setup and ensuring that users receive the correct permissions based on their assigned role.

3. Streamlined User Pageโ€‹

What changed:โ€‹

The User Page no longer displays or allows editing of User Type fields. User configuration is now managed entirely through Roles.

Benefit:โ€‹

This provides a cleaner interface and reinforces a role-based approach to managing user permissions.

4. Automatic Migration for Existing Usersโ€‹

What changed:โ€‹

Existing users are automatically migrated to the new role-based structure. Their current User Type settings are mapped to corresponding Roles during the migration process.

Benefit:โ€‹

Ensures a smooth transition to the new system without requiring manual updates to existing user accounts.

Important Notesโ€‹

  • During migration, additional roles may be created automatically if duplicate User Type configurations existed. These roles may include suffixes such as "-1" or "-2."
  • Administrators should review these roles and remove or consolidate duplicates if necessary.
  • All future User Type management must be performed through Role configuration, not through the User page. To update the User Type on an existing role, select Edit on the role under Users & Roles โ†’ Roles.

Where to Find Itโ€‹

Roles (view and manage User Types per role): Organizations (left navigation) โ†’ select the organization โ†’ Details โ†’ Users & Roles โ†’ Roles

Add a user and assign a role: Organizations (left navigation) โ†’ select the organization โ†’ Details โ†’ Users & Roles โ†’ Users

Watch It in Actionโ€‹

Updated Help Articlesโ€‹

Add User Help

Product Update: Image Viewer Enhancements

ยท 2 min read

Overviewโ€‹

This release introduces enhancements to the Image Viewer in OmegaAI, designed to improve workflow efficiency, customization, and accessibility for radiologists and technologists.

What's Newโ€‹

1. Customizable Mouse Presetsโ€‹

What changed:โ€‹

Users can now select mouse presets from the More Options (โ‹ฎ) menu in the Image Viewer.

Benefit:โ€‹

Mouse controls can be configured to match commonly used PACS vendor workflows, making navigation, zoom, scrolling, and window/level adjustments more intuitive.

2. Multi-Organization Hanging Protocol Supportโ€‹

What changed:โ€‹

Hanging Protocols can now be assigned to multiple organizations when saved.

Benefit:โ€‹

This allows protocols to be shared across parent and child organizations, ensuring consistent viewing configurations across sites.

3. Technologist Form Access from the Image Viewerโ€‹

What changed:โ€‹

The Technologist Form can now be accessed directly from the Image Viewer toolbar. The form opens in a new window and displays the review status.

Benefit:โ€‹

Radiologists can quickly review clinical, technical, and procedural details without leaving the viewer, enabling a more efficient reading workflow.

Important Notesโ€‹

  • The Technologist Form opens in a separate window.

  • The form displays the review status for quick verification.

Watch It in Actionโ€‹

Where to Find Itโ€‹

Navigation path in the application: Worklist โ†’ Open Study โ†’ Image Viewer

Access the new options from the Image Viewer toolbar or the More Options (โ‹ฎ) menu for Mouse Presets, Hanging Protocol configuration, Technologist Form, and Viewer Settings.

Updated Help Articlesโ€‹

Product Update: Embedded Document Viewer

ยท 2 min read

Overviewโ€‹

This release introduces updates to the Embedded Document Viewer (EDV) in OmegaAI to improve usability, efficiency, and system reliability. The new EDV delivers a unified, efficient, and intuitive reporting experience---bringing documents, reports, priors, and images together within a single integrated workspace.

What's Newโ€‹

1. Embedded Reporting within Image Viewerโ€‹

What changed:โ€‹

The EDV is now fully integrated within the Image Viewer, allowing users to view DICOM images and reports side by side without switching modules.

Benefit:โ€‹

Reduces context switching by bringing image viewing and reporting into a single, unified workspace, enabling faster and more efficient reporting workflows.

2. Enhanced Navigation and Editing Experienceโ€‹

What changed:โ€‹

A redesigned collapsible navigation panel provides access to studies, priors, report versions, and metadata. Editing tools now include structured formatting, templates, signatures, bookmarks, and section-level controls.

Benefit:โ€‹

Improves usability, enabling users to navigate and edit reports more efficiently with greater control and flexibility.

3. Advanced Version Control and Integrated Workflowsโ€‹

What changed:โ€‹

Introduces a detailed version history with timestamps and editor tracking, along with integrated workflows such as technologist forms, peer review scoring, critical findings, and AI-assisted transcription.

Benefit:โ€‹

Enhances traceability, ensures reporting accuracy, and streamlines clinical workflows within a single interface.

Important Notesโ€‹

  • EDV is now the primary interface for report viewing and editing within the Image Viewer

  • All reporting-related workflows are consolidated within EDV

  • Existing reports and workflows remain supported with improved access and visibility

Where to Find Itโ€‹

Navigation path in the application:

Worklist โ†’ Select Study โ†’ Right-click (Omega Dial) โ†’ Image Viewer โ†’ EDV icon (top-right toolbar)

The Embedded Document Viewer (EDV) opens within the Image Viewer as a side panel for report viewing

Updated Help Articlesโ€‹

https://help.omegaai.com/docs/Document-Viewer/Edv