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Product Update: Image Viewer Enhancements & Blume Mobile Image Viewer

· 5 min read

Overview​

This release introduces the Blume Mobile Image Viewer, a new M-Mode measurement tool for ultrasound, and enhancements to the OmegaAI Image Viewer.

What's New​

1. Blume Mobile Image Viewer​

What changed:​

The Blume Mobile Image Viewer is now available in the Blume Patient Portal app on iOS and Android. Patients can view DICOM studies on any touchscreen device with support for stack scroll, Cine playback, window leveling, measurements, Drag Probe, image orientation controls, landscape mode, and JPEG sharing via the native share sheet.

Benefit:​

Patients can securely review their imaging studies from a mobile device with tools consistent with the desktop Image Viewer experience.

Mobile IV

2. M-Mode Measurement Tools for Ultrasound​

What changed:​

Three measurement tools are now available when an M-Mode ultrasound series is active — auto-detected on load. Slope (cm/s), Horizontal (s), and Vertical (cm/s) measurements are placed by click and drag, calibrated to DICOM metadata, and saved as annotations for structured reporting.

Benefit:​

Precise in-viewer cardiac quantification on M-Mode ultrasound without switching tools or workflows.

Mobile IV

3. New Cine Tool on Viewport​

What changed:​

The Cine playback toolbar has been redesigned with a full-width progress bar at the bottom of the viewport. Left-side controls include play/pause, first frame, last frame, previous frame, and next frame. Right-side controls include an FPS display, playback speed, and playback method.

Benefit:​

Full frame-level control over cine playback directly within the viewport.

Mobile IV

4. Hotkey Customization​

What changed:​

All configurable Image Viewer key bindings are now surfaced in a dedicated Hotkey Customization panel within the User Settings page. The panel is also accessible directly from the Image Viewer via Settings → Customize Hotkeys, with a Back to IV button to return without losing context.

Benefit:​

Radiologists can tailor keyboard shortcuts to match their reading preferences, with changes persisted to their profile and applied consistently across all organizations they have access to.

5. Browser-Locale Date & Time Format in Overlay Annotations​

What changed:​

Date and time values in Image Viewer overlay annotations — including study, series, acquisition, and content date/time, and date of birth — now automatically follow the user's browser locale (navigator.language).

Benefit:​

Date and time stamps display in the format most familiar to each user with no manual configuration required.

6. Annotations Included in Export (Download, Print, Copy to Clipboard)​

What changed:​

Visible annotations and measurements are now included when downloading, printing, or copying an image to clipboard — the export captures the viewport exactly as displayed.

Benefit:​

Toggle annotation visibility before exporting to control what is included — no extra steps required.

7. CAD Toggle for Mammography Studies​

What changed:​

A Toggle CAD button now appears in the toolbar when a mammography study with CAD SR objects is loaded, globally showing or hiding all CAD markers across every viewport in one click. When active, the viewport overlay displays the iCAD case score and, for Tomo series, clickable slice hyperlinks that navigate directly to flagged frames.

Benefit:​

Instantly compare images with and without CAD overlays and jump to flagged slices without disrupting the reading workflow.

Mobile IV

Important Notes​

  • Blume Mobile Image Viewer: For non-diagnostic patient review only.
  • M-Mode Tools: Only available when an M-Mode ultrasound series is active in the viewport.
  • Cine Controls: Progress bar is only visible when Cine mode is active. FPS is adjusted by hovering over the FPS display and swiping left or right.
  • Hotkey Customization: Mouse buttons and scroll wheel are not valid inputs. System-reserved keys cannot be reassigned. The Back button is hidden during Edit Mode.
  • Time Format: Automatic — no configuration required.
  • Export with Annotations: Only currently visible annotations are captured; hidden annotations are excluded.
  • CAD Toggle: Only appears on mammography studies with CADSR objects. Does not affect user-drawn annotations. Default state is off unless a preference is saved.

Where to Find It​

  • Blume Mobile Image Viewer: Blume app → Completed → View Results → View Images
  • M-Mode Tools: Image Viewer → Customize Toolbar → M-Mode → load an M-Mode ultrasound series
  • Cine Controls: Image Viewer → activate Cine mode → progress bar appears at viewport bottom
  • Hotkey Customization: User Profile → User Settings → keyboard icon; or Image Viewer → More options (⋮) → Customize Hotkeys
  • Time Format: Automatic — no action required
  • Export with Annotations: Image Viewer → toggle annotation visibility → Download / Print / Copy to Clipboard
  • CAD Toggle: Image Viewer → Tools menu → CAD icon (leftmost); mammography studies with CAD objects only

Updated Help Articles​

Product Update: Blume & OAI Appointment Status Sync

· 3 min read

Overview​

This release ensures that appointment statuses in Blume are fully synchronised with OmegaAI (OAI) appointment and study statuses. Any action performed in OAI is automatically reflected in Blume in near real time, providing patients with an accurate and consistent view of their appointment at every stage.

What's New​

1. Blume Appointment Statuses Now in Sync with OmegaAI​

What changed:​

  • Blume appointment statuses now map directly to their corresponding OAI statuses. The following statuses are in sync across both platforms:

    • Scheduled — Appointment has been booked and is on the calendar. (OAI: SCHEDULED)

    • Confirmed — Appointment is confirmed and will proceed as planned. (OAI: CONFIRMED)

    • Requested — A reschedule or modification request has been submitted and is under review. (OAI: REQUESTED)

    • Cancelled — The appointment has been cancelled and will not take place. (OAI: CANCELLED)

    • Completed — The scan or appointment has been completed. (OAI: COMPLETED)

    • No Show — The appointment was missed and did not take place. (OAI: NO SHOW)

Benefit:​
  • Eliminates status mismatches between Blume and OAI, giving both clinic staff and patients a consistent, real-time view of appointment progress.

2. Clear Patient-Facing Status Descriptions in Blume​

What changed:​

  • Each appointment status in Blume now displays a plain-language description of what the status means for the patient:

    • Scheduled: Your appointment has been booked and scheduled.

    • Confirmed: Your appointment is confirmed and will proceed as planned.

    • Requested: A request to reschedule or modify your appointment has been submitted and is being reviewed.

    • Cancelled: Your appointment has been cancelled and will not take place.

    • Completed: Your scan or appointment has been completed.

    • No Show: Your appointment was missed and did not take place.

Benefit: Patients can clearly understand their appointment status without needing to interpret clinical or system terminology.

Important Notes​

  • Blume statuses are fully system-driven — they always reflect the latest OAI appointment state and cannot be set independently within Blume.
  • Actions initiated in Blume (e.g. rescheduling or cancellation) are pushed to OAI and reflected consistently across both platforms.
  • The Completed status may appear with a short delay, as it can depend on downstream study updates being finalised in OAI.
  • No Show and Cancelled are distinct statuses — they are explicitly differentiated in Blume to avoid confusion.
  • OmegaAI remains the single source of truth for all appointment lifecycle events.

Where to Find It​

Blume: Appointment status is visible to patients under Appointments in the Blume patient portal.

OmegaAI: Corresponding statuses are reflected in the Worklist under the Appointment Status column.

Updated Help Articles​

Product Update: Quick Guides Feature

· 4 min read

Overview​

This release introduces the new Quick Guides feature in Blume, the patient-facing portal for OmegaAI. Users can now access contextual help articles directly within the platform — covering key workflows from scheduling appointments to sharing reports — without leaving their current session. Quick Guides are available across both the Blume mobile app and the web portal, ensuring consistent in-context support regardless of how users access Blume.

What's New​

A new Quick Guides navigation section is now accessible within the Blume. The following help topics are available in-app for patients:

Getting Started with Blume App (Mobile & Web)​

What changed:​

A setup and navigation guide is now available for first-time users across both the mobile app and web portal.

Benefit:​

Provides a smoother onboarding experience, helping users quickly understand navigation and get started regardless of the platform they use.

Your Appointments: Scheduled / Completed​

What changed:​

A dedicated guide is now available in-app to help users view and manage upcoming and past appointments.

Benefit:​

Patients can quickly understand how to navigate their appointment history without contacting support.

Viewing and Downloading Images​

What changed:​

Users can access a step-by-step guide for previewing and downloading medical images directly from their studies.

Benefit:​

Reduces confusion around image access, especially for first-time users.

Viewing and Downloading Reports​

What changed:​

An in-app guide walks users through accessing, previewing, and downloading their radiology and other reports.

Benefit:​

Empowers patients to independently retrieve their health documents at any time.

Share Images / Reports via Email​

What changed:​

A consolidated guide covers how to share images or reports with others via email, including how to open a study that has been shared with you — available for both mobile and web.

Benefit:​

Streamlines the sharing workflow and helps recipients understand how to access shared studies.

Download Complete Results​

What changed:​

Users now have guidance on how to download all study results in a single package.

Benefit:​

Simplifies bulk downloading for patients managing multiple studies.

Profile​

What changed:​

An in-app guide covers how to view and manage account settings within the Profile section.

Benefit:​

Helps users independently manage their personal information and preferences.

Important Notes

  • Quick Guides are read-only help content and do not affect patient data or study records.

  • The Share Images/Reports guide includes a sub-section: How to Open a Study Shared with You, covering both mobile and web workflows.

  • All guides are accessible without requiring additional permissions or account tiers.

  • Guide content may be updated periodically to reflect product changes; users will always see the latest version when accessed in-app.

  • Quick Guides are flexible by design — content can be updated or revised at any time without requiring a product release or deployment. This means guide material can be kept current or overhauled independently, even if the underlying feature undergoes a revamp.

Where to Find It

The Quick Guides are accessible directly from the left-hand sidebar of the Blume web portal. A “Need any help?” widget is displayed at the bottom-left of every page, with a prompt to “View our latest curated articles.” Clicking this widget opens the Quick Guides panel where users can browse and select any available guide.

Web Portal:

Left Sidebar → “Need any help? View our latest curated articles” widget → Select a guide

Mobile App:

Menu → Blume User Guide → Select a guide

Updated Help Articles

Product Update: Workflow Automation Email Templates (Blume)

· 2 min read

Overview​

We’re pleased to announce enhancements to the Email Template feature in Workflow Automation (WFA) for Blume. These updates are designed to simplify template management, improve usability, and provide greater flexibility in patient communications.

What's New​

1. Enhanced User Experience​

What changed:​

The Email Template interface has been redesigned with a structured grid-based layout, replacing the earlier tile view.

Benefit:​

Templates are easier to browse, compare, and manage within workflows.

2. Improved Template Management​

What changed:​

Users can now seamlessly create, edit, activate, deactivate, and reuse email templates directly within a workflow.

Benefit:​

Templates support common patient communication scenarios such as appointment confirmations, cancellations, invitations, and notifications — all within a single workflow.

3. Flexible Customization & Branding​

What changed:​

Email content is fully customizable using an enhanced editor, allowing organizations to format text and adjust layouts.

Benefit:​

Organizations can align emails with their branding and communication standards for a consistent patient experience.

4. Reply-To Email Configuration​

What changed:​

A configurable Reply-To option allows organizations to route patient responses to a preferred email address.

Benefit:​

When disabled, system-managed footer messaging clearly indicates that the email is auto-generated, ensuring transparent patient communication.

Important Notes​

  • Templates can be activated or deactivated but cannot be permanently deleted once in use within a workflow.
  • The Reply-To configuration is optional; when not set, the system auto-generated disclaimer appears in the email footer.
  • Email Templates are specific to the Blume platform within Workflow Automation and are not shared across other OmegaAI modules.

Where to Find It​

Navigation path in the application:

Workflow Automation → Email Templates

Updated Help Articles​

Email Templates in Workflow Automation (Blume)

Product Update: Self-Scheduling with Order Set Selection

· 2 min read

Overview​

This release introduces updates to Self-Scheduling in Blume to improve usability, efficiency, and system reliability. Patients can now directly book appointments from Blume using integrated Order Set Selection.

What’s New​

1. Self-Scheduling with Order Set Selection​

What changed:​

Patients can now book appointments by selecting the appropriate Order Set directly within Blume, aligning with the existing self-scheduling workflow.

Benefit:​

Simplifies the booking process and ensures patients select the correct procedures, improving scheduling accuracy and reducing manual intervention.

Step 1:

Self Scheduling Orderset Selection

Step 2:

Document Upload and Integrated Forms

2. Customizable Order Sets for Imaging Centres​

What changed:​

Imaging centers can fully customize order sets, defining available healthcare resources, specific naming conventions, and self-scheduling capabilities tailored to their individual practice needs.

Benefit:​

Provides flexibility to tailor scheduling workflows based on organizational needs, improving control and operational efficiency.

3. Organization Auto-Fill for Returning Patients​

What changed:​

If a patient has previously booked an appointment, the associated organization details are automatically pre-filled during scheduling.

Benefit:​

Reduces repetitive data entry and speeds up the appointment booking process for returning patients.

Important Notes​

  • Order Set availability for self-scheduling depends on the configuration by the imaging centre
  • Patients can only select from configured and enabled Order Sets
  • Patient Document Upload: Patients can continue to upload required documents (e.g., physician orders) within Blume; these remain accessible to imaging centres for review
  • Integrated Patient Forms: Imaging centres can continue to enable forms for patients during the appointment request process to ensure complete and accurate information collection

Where to Find It​

Navigation path in the application: Blume Patient Portal → Search Imaging Procedure → Request New Appointment

Updated Help Articles​

Search Imaging Procedure & Requesting New Appointment.