Unknown Order Sets in Self Scheduling
We are pleased to introduce enhancements to the Self-Scheduling workflow in Blume and OmegaAI that allow patients to schedule appointments even when they are unsure of the exact imaging procedure. These updates improve flexibility, reduce scheduling barriers, and support a smoother experience for both patients and facilities.
Key Updates
➤ Support for Unknown Order Sets (AFD License Only)
Organizations with an AFD license can now enable self-scheduling without requiring patients to select a specific procedure.
- A toggle is available under OmegaAI → Organization > Details > RIS > Self-Scheduling.
- Patients can proceed with booking even if they do not know the scan name or code.
- If no procedure is selected and no document is uploaded, users are taken directly to the Additional Information & Notes section to provide context manually.
- Appointments booked this way are displayed in Blume as “Procedure Not Listed / Not Sure.”
- Facilities can later update the procedure after confirming with the patient in OmegaAI or PowerServer.
➤ Improved Workflow When Procedure Is Unknown
Depending on whether a document is uploaded:
- If no form is uploaded:
- Slot selection is skipped, and the user goes directly to the Notes section.
- No Informed Consent Statement needs to be checked.
- If a form/document is uploaded:
- Informed Consent Statement pops up and needs to be checked before proceeding to the next level.
This ensures the scheduling flow continues smoothly, even without complete information.
These enhancements make self-scheduling more flexible and patient-friendly, ensuring appointments can be booked quickly—even when the exact procedure is not known at the time of scheduling.
Access the Updated Help Articles
Unknown Order Sets – Configuration & Workflow