Product Update: Requesting Appointment
Overview
This release introduces updates to the Request Appointment feature in OmegaAI’s Blume patient portal, focused on improving usability, accessibility, and appointment workflow consistency across mobile and web platforms
What’s New
1. Request Appointment Button on Study Cards (Web)
What changed:
On web, the Request Appointment button appears directly on individual completed study cards. It is only shown for studies where the imaging organization has enabled the feature.
Benefit:
Placing the button at the study level makes the action contextually relevant, reducing confusion and preventing patients from initiating a request without a specific study in mind.
2. New Referring Physician Field
What changed:
A Referring Physician field has been added to the appointment request form on both mobile and web. Users can add referring physician from the dropdown. The field is optional and can be left blank.
Benefit:
Allows patients to provide referring physician details upfront, giving imaging organizations richer context when reviewing appointment requests.
3. Improved Appointment Slot Availability View
What changed:
The date selection screen now uses a week view (seven days at a time). Dates with available slots are visually highlighted, and the nearest available date is auto selected by default. A calendar icon allows patients to browse all highlighted available dates across the month.
Benefit:
Patients no longer need to check each day manually. The view makes it immediately clear when slots are available, speeding up the booking process.
4. Confirm Details Preview Screen
What changed:
A Confirm Details preview screen has been added as the final step before submission on both mobile and web. Patients can review their full appointment summary, attach additional supporting documents, and navigate back to correct any details before confirming.
Benefit:
Gives patients a final opportunity to verify all information before submission, reducing errors and unnecessary follow-up with imaging staff.
Important Notes
- The Request Appointment button only appears on completed study cards. It is not shown on in-progress or other study types.
- Visibility of the button depends on the imaging organization having enabled the ‘Allow Patients to Request Appointments’ setting. If the button is not visible, patients should contact their imaging provider.
- The Exam Centre field is pre-filled with the organization’s facility and is disabled — it cannot be changed by the patient.
- The Notes field is not available on the Confirm Details screen.
- Submitted appointment requests are reviewed by the imaging organization before confirmation. Once confirmed, the appointment appears in the Schedule tab of the patient’s Blume portal.
Where to Find It
Navigation path in the application:
Mobile: Blume Portal → Completed Study Card → Request Appointment
Web: Blume Portal → Completed Study Card → Request Appointment