Product: Order Status Now Follows Study Progress
Overview
An Order's status now updates on its own as its studies progress. Sign every study on an Order and the Order moves to completed by itself — no manual step, and no finished work still sitting at active.
What's New
1. Orders reach a status that matches their studies
What changed:
When every active study on an Order reaches SIGNED, the Order moves to completed. The same applies across the rest of the workflow: all studies on HOLD moves the Order to on-hold, all studies CANCELLED moves it to revoked, and the first study to reach PATIENT ARRIVED moves a draft Order to active. If work is still outstanding, the Order is left alone.
Benefit:
Order status is now a dependable signal of where the work actually stands, so worklists, filters and reporting reflect reality without anyone maintaining it by hand.
2. Cancelled and prior studies no longer hold an Order open
What changed:
A CANCELLED study stays on its Order but no longer counts as outstanding work, so an Order with one signed study and one cancelled study now reaches completed. Studies at PRIOR — the status a signed study moves to — behave the same way.
Benefit:
Orders finish when the remaining work finishes, instead of being held open by a study nobody is waiting on.
3. Signing a study no longer re-opens the Order it just finished
What changed:
Previously any update to a study moved an on-hold or completed Order back to active — including the very update that should have completed it. Now a study reaching SIGNED or CANCELLED leaves the Order's status alone. Moving a study back to an in-progress status still returns the Order to active, which is intended: the work really has resumed.
Benefit:
Orders settle instead of oscillating, and there are fewer "Another User has updated this record" conflicts while images are still landing.
Important Notes
-
Existing Orders are not updated retroactively. An Order whose studies were all signed before this release keeps its current status until one of its studies is updated again. This is expected, not a fault.
-
Taking an Order off hold does not move its studies back. The studies stay at HOLD and are updated individually.
-
Workflow step names matter. These rules are resolved by workflow step name for each organization. An organization with no SIGNED workflow step will never complete Orders — worth checking first if Orders are not completing as expected. Note the step is named PATIENT ARRIVED, even though the study status is displayed as ARRIVED.
-
Coverage on a finished Order is now fixed in place. Once an Order reaches completed, revoked or entered-in-error, later changes to patient-level coverage no longer flow down to it. Coverage already recorded on the Order is unchanged.
Where to Find It
Worklist → right-click a study row → Order → Order panel → Order Status
Order Status is also available as a Worklist column.